Imagine your machine has a critical error and requires immediate action. Even if you’re on your terrace enjoying those barbecued ribs, you’d like to be the first notified, to be proactive and to intervene from where you are. Well, now that’s possible!
HMS Industrial Networks announces that their award-winning Industrial Remote Access router, eWON Cosy, now supports e-mail and SMS notifications. This means that once an alarm fires, Cosy users will be able to understand where and when the issue occurred in their equipment and/or process.
The alarm notification feature is released for eWON Cosy 131 as part of a firmware update which also includes a new modern user-interface, WAN fallback and support for 4G connectivity (not currently available in United States). The new firmware is supported by all Cosy 131 versions (Ethernet, WiFi, 3G Cellular). Thanks to eWON Cosy, connected machines can literally talk to its users. With the new alarm notification feature, users will always be made aware of critical incidents, no matter if they are on site on the factory floor or in a meeting room. The notifications can be sent by e-mail and SMS, and users can easily configure Cosy to send them directly to those who need to know. “With eWON Cosy alarm notifications, the machines themselves can inform operators and maintenance workers when malfunctions and unintended process stops occur” says Marie-Luce Bodineau, Product Manager at HMS. “Users can both free up staff and minimize the time that is spent waiting on operators to alert staff of equipment and process issues.”